Difficulty paying Rates or other Council charges
Council understands that financial difficulties can happen. If you're struggling, please contact us early on 02 6980 1100 — we may be able to arrange a payment plan that suits your situation.
We’re required to recover outstanding rates and charges, but if we hear from you, we can work with you to avoid unnecessary stress or costs.
Council also has a Debt Recovery & Hardship Assistance Policy(PDF, 356KB) to support those experiencing genuine hardship. All conversations are confidential and handled with care.
Hardship Rate Relief Application form(PDF, 423KB)
Hardship Help Checklist
- Have you read Council’s Debt Recovery & Hardship Assistance Policy?
- Have you compiled the required information noted in the application form?
- Have you contacted Council to discuss options for the payment of rates or charges?
- Have you contacted a financial advisor?
- Have you identified an acceptable payment plan?
Other Hardship Support
Contact or visit Services Australia / Centrelink to confirm you are receiving all benefits and concessions available. P: 132 468
Contact or visit Temora Community Centre for assistance and guidance regarding possible options available, including Centrelink benefits, financial counselling and NILS (no interest loan scheme). P: 02 6978 0500 Address: 225 Hoskins Street, Temora NSW
Alternatively, contact the following organisations that offer financial counselling, advice and other assistance: